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Will my medical alert call go out if my phone is off the hook or I am on the internet?

If the phone connected to your communicator is off the hook, you have no worries with our medical alert, the call will go out. If an extension phone is in use or you are on the Internet, a special phone jack is needed in order to seize the phone line for your medical alert help call. We offer this phone jack at a small additional charge.

Do I have to subscribe for a minimum period of time?

You determine the length of your subscription. Your payments are made on a month-to-month basis so, you can cancel at anytime.  

What is the Best Medical Alarm Payment Plan?

For your convenience, we offer a variety of payment options. You can pay by using easy payment coupons, by monthly draft of your VISA, MasterCard, or Discover Card, or by monthly, quarterly, semi-annual, or annual draft of your bank account.

What is the range of the Medical Alarm Service?

The range of Medical Alarm Service varies from home to home. Our home service representative will do a range test to ensure your Medical Alarm Button will work throughout your home, yard, and driveway.

Can the Medical Alarm Button be worn at all times?

We urge members to wear their Personal Help Button at all times.  Our attractive Medical Alarm Buttons are extremely lightweight and can be worn around the wrist or neck.  We even offer a special Medical Alarm Button that resembles a piece of jewelry.  All medical alarm buttons are also completely waterproof Medical alert so they can be used in the bath or shower.  

Fall Prevention features included with the Medical Alarm Service?

We offer what we call "Remote Answering" with our Medical Alarm Service. It is designed to keep members from rushing around the home to answer incoming phone calls. Say, for instance, you just sat down to watch television or read and your phone rings. Instead of getting up and rushing to the phone before the caller hangs up, you can remain seated. By simply pressing your Medical Alarm Personal Help Button, you will be able to speak with the caller. It is thanks to this Fall Prevention feature that members are less likely to fall from rushing to the phone.

Who monitors the Medical Alarm calls?

If you choose us for your Medical Alarm Alert System, fully trained professionals, as opposed to volunteers or emergency room personal, will monitor your calls all day and every day. Each of our monitors undergo an extensive 90-day training program which includes classroom and hands-on training as well as work with a mentor. They are required to pass a test at the end of the training period or employement is terminated.

How much does the personal emergency response system cost?

A Personal Emergency Response System (Medical Alarm  Alert System) can cost less than 86 cents a day. Exact pricing varies based on customer need and features, as well as payment method.  Medication Dispenser pricing varies depending on the size of the dispenser needed (amount of doses per day).  For more information, please call 1-888-526-1456 and a friendly representative will be happy to discuss Medical Alarm pricing and payment options.
Who monitors the Medical Alarm calls?

In The News

Monday, April 21, 2008

99-Year-Old Woman Saved from Assault by Her Medical Alert System

"When she walked onto her back porch, a masked attacker grabbed her from behind the neck, and accidently activated the health alert button she was wearing..." (WNCT News, Greenville, NC)